Where has Twitter & Facebook brought us? A Gutenberg moment?Johannes Gutenberg has been described as an engineer, a scholar, and an entrepreneur. I believe it was those three driving characteristics that fueled his [...] |
Crossing the Twinish Line!The completion just beat you to the Twinish line! Twitter isn’t the latest tech trend or online fad. Twitter has fundamentally changed the way [...] |
Facebook Pages Indexed? Yes. Facebook Groups? No.Today I was asked to write an article for Social850.com discussing the topic of Facebook pages for Tallahassee small businesses. The topic centered around [...] |
#1 Tallahassee Small Business Leveraging Social MediaEvery year the Chamber recognizes small businesses for their outstanding achievements and contributions to the community at its annual Small Business Excellence Awards program. [...] |
Reconciling Online Statements – Banking & Social MediaIf the phrase “information is the new currency” was used to describe the emergence of technology in the late ’90s, then “social media is [...] |
Art of Listening in Social MediaAre you an eavesdropper? When you are out in public places do you listen to the conversations going on around you? Whether you are [...] |
The guy behind the little blue birdIf you haven’t met Biz Stone, you are in for a treat. He’s a down to earth guy, who happens to be a genius. [...] |
Branding on the way to the bathroom?How many people contemplate their comprehensive insurance policy or the diversity of their financial portfolio on the way to the bathroom? Why is the [...] |
Keep Twitter Out? Who else?As I meet with local Tallahassee businesses, I find companies are still trying to figure out what to do with social media sites like [...] |
Practicing Ancient Tradition in Business 2010This week I was enjoying a cup of coffee when I noticed four people on the other side of the café huddled over their [...] |
Looking for good tips?Last week I went out to dinner with a business colleague. We had a fabulous meal solving all of the economic issues of today. [...] |
What is your Social Web Strategy?
Watch:”Video: The Five Eras on Social Web TV…“, posted with vodpod |
Twitter and Customer Service – Part 2If you visit your local newspaper, TV station, or radio station, I think it’s safe to say that you will find someone tuned into [...] |
Exchanging Customer #s for :) Loyal AvatarsIn the business model of 2000, the goal was to gain more customers, assign them a customer number and watch them walk through the [...] |
Experience as a BrandHaving spent much of my professional life centered in the customer service industry, my experience with a business or service tells me a lot [...] |
Breadcrumbs to Business GrowthIs your business starving? Are sales down? Are the market conditions threatening to devour your small business whole? Taking a lesson [...] |
Tallahassee Digital Media Part 2What if the Silly Putty story took place today in our digital media age. Think of the resources the scientist would have had at [...] |
Which way is your business headed?Researching substitutes for rubber in the early 1940s, James Wright took two very different agents – boric acid and silicone oil and combined them [...] |
























