Where has Twitter & Facebook brought us? A Gutenberg moment?

Where has Twitter & Facebook brought us? A Gutenberg moment?

Johannes Gutenberg has been described as an engineer, a scholar, and an entrepreneur.  I believe it was those three driving characteristics that fueled his [...]

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Crossing the Twinish Line!

Crossing the Twinish Line!

The completion just beat you to the Twinish line! Twitter isn’t the latest tech trend or online fad.  Twitter has fundamentally changed the way [...]

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Facebook Pages Indexed? Yes. Facebook Groups? No.

Facebook Pages Indexed? Yes. Facebook Groups? No.

Today I was asked to write an article for Social850.com discussing the topic of Facebook pages for Tallahassee small businesses.  The topic centered around [...]

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#1 Tallahassee Small Business Leveraging Social Media

#1 Tallahassee Small Business Leveraging Social Media

Every year the Chamber recognizes small businesses for their outstanding achievements and contributions to the community at its annual Small Business Excellence Awards program.  [...]

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Reconciling Online Statements - Banking & Social Media

Reconciling Online Statements – Banking & Social Media

If the phrase “information is the new currency” was used to describe the emergence of technology in the late ’90s, then “social media is [...]

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Art of Listening in Social Media

Art of Listening in Social Media

Are you an eavesdropper? When you are out in public places do you listen to the conversations going on around you? Whether you are [...]

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The guy behind the little blue bird

The guy behind the little blue bird

If you haven’t met Biz Stone, you are in for a treat.  He’s a down to earth guy, who happens to be a genius.  [...]

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Branding on the way to the bathroom?

Branding on the way to the bathroom?

How many people contemplate their comprehensive insurance policy or the diversity of their financial portfolio on the way to the bathroom? Why is the [...]

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Keep Twitter Out? Who else?

Keep Twitter Out? Who else?

As I meet with local Tallahassee businesses, I find companies are still trying to figure out what to do with social media sites like [...]

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Practicing Ancient Tradition in Business 2010

Practicing Ancient Tradition in Business 2010

This week I was enjoying a cup of coffee when I noticed four people on the other side of the café huddled over their [...]

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Looking for good tips?

Looking for good tips?

Last week I went out to dinner with a business colleague.  We had a fabulous meal solving all of the economic issues of today.  [...]

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What is your Social Web Strategy?

What is your Social Web Strategy?

Watch:”Video: The Five Eras on Social Web TV…“, posted with vodpod
Mr. Owyang (black short sleeve shirt) continues his insightful tour painting fascinating pictures [...]

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Twitter and Customer Service - Part 2

Twitter and Customer Service – Part 2

If you visit your local newspaper, TV station, or radio station, I think it’s safe to say that you will find someone tuned into [...]

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Exchanging Customer #s for :) Loyal Avatars

Exchanging Customer #s for :) Loyal Avatars

In the business model of 2000, the goal was to gain more customers, assign them a customer number and watch them walk through the [...]

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Experience as a Brand

Experience as a Brand

Having spent much of my professional life centered in the customer service industry, my experience with a business or service tells me a lot [...]

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Breadcrumbs to Business Growth

Breadcrumbs to Business Growth

Is your business starving? Are sales down? Are the market conditions threatening to devour your small business whole? Taking a lesson [...]

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Tallahassee Digital Media Part 2

Tallahassee Digital Media Part 2

What if the Silly Putty story took place today in our digital media age. Think of the resources the scientist would have had at [...]

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Which way is your business headed?

Which way is your business headed?

Researching substitutes for rubber in the early 1940s, James Wright took two very different agents – boric acid and silicone oil and combined them [...]

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